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David H. Moore. DDS, MS, PA
NOTICE OF PRIVACY PRACTICES
This Notice describes how health
information about you may be used and disclosed and how you
can get access to this information. Please review it
carefully. The privacy of your health information is
important to us.
______________________________________________________
This Notice
describes how we may use and disclose your protected health
information to provide treatment, obtain payment and conduct
health care operations and for other purposes permitted or
required by law. It also describes your rights concerning
your protected health information. “Protected health
information” is information about you, including demographic
information that may identify you and relates to your past,
present or future physical or mental health or condition and
related health care services.
We are required
by law to follow the practices described in this Notice. We
may change the terms of this Notice at any time. The new
Notice will be effective for all protected health
information we maintain at that time including health
information we created or received before we made the
changes.
You may obtain a
copy of our Notice of Privacy Practices at any time by
calling our office or requesting one at your next
appointment.
________________________________________________________________________
Uses and Disclosures of Health
Information
Treatment:
We will use and disclose your health information to provide,
coordinate and manage health care and related services for
you. For example, we will disclose information to a
specialist to whom you have been referred to ensure the
provider has enough information to diagnose and/or treat
you. We may also disclose information to a laboratory that,
at our request, becomes involved in your treatment.
Payment:
We may use and disclose
your information to obtain payment for services we provided
to you. For example we will send the necessary information
to your health or dental insurance company to obtain payment
for the treatment provided. We will also ask for payment at
the time of checkout after services are rendered.
Healthcare
Operations: We will use and
disclose your health information to conduct the business
activities of this office. These activities include, but are
not limited to, quality assessment and improvement
activities, review of the performance and qualifications of
employees, evaluating practitioner and provider performance,
conducting training programs, accreditation, certification,
licensing or credentialing activities.
We may also call
you by name in the waiting room, or over the PA system when
we are ready to begin your treatment.
Recall cards are
also sent out prior to cleaning appointments through the
mail from our office to the address listed in the account.
We also call and
confirm your child’s appointment by leaving a message on an
answering machine or with another member of your family two
days in advance.
While your child
is in our office pictures are taken occasionally and used
for education issues, newsletters, or for our website in our
office.
We will share
your protected health information with business associates
that perform specific functions for our practice such as
billing, collections, software, dental labs, and satellite
offices. When a business arrangement of this type requires
the use of your information, we will have a written contract
with the third party to protect the privacy of your
protected health information.
Others
Involved in Your Health Care:
We must disclose your health
information to you as described in the Patient Rights
section of this Notice. We may disclose your health
information to a family member or other person to the extent
necessary to help with your health care or with payment for
your health care, but only if you agree. If we determine it
is in your best interest based on our professional judgment
or experience with common practices, we may allow another
person to pick up filled prescriptions, medical supplies,
x-rays or other forms of health information.
We may use or
disclose protected health information to notify or assist in
notifying a family member, a personal representative or any
other person responsible for your care of your location,
your general condition or death. If you are present prior to
the use or disclosure of your protected health information,
we will provide you with the opportunity to object to such
uses or disclosures. Finally, we may use or disclose your
protected health information to an authorized public or
private entity to assist in disaster relief efforts and to
coordinate uses and disclosures to family members or others
involved in your health care.
Emergencies:
In the event of your incapacity or in emergency
circumstances, we may use or disclose your protected health
information to treat you.
Uses and
Disclosures of Protected Health Information Based upon Your
Written Authorization:
Other uses and disclosures of your protected health
information will be made only with your written
authorization, unless otherwise permitted or required by law
as described below. You may revoke this authorization, at
any time, in writing, except to the extent that an action
has already been taken in reliance on the authorization.
____________________________________________________________
Other Permitted
and Required Uses and Disclosures That May Be Made Without
Your Consent, Authorization or Opportunity to Object
We may use or
disclose your protected health information in the following
situations without your consent or authorization. These
situations include:
Required
By Law: We may use or
disclose your protected health information to the extent
that law requires the use or disclosure. The use or
disclosure will be made in compliance with the law and will
be limited to the relevant requirements of the law.
We must make
disclosures to you and, when required, to the Secretary of
the Department of Health and Human Services to investigate
or determine our compliance with the requirements of the
Privacy Rule, Section 164.500 et. seq.
Public Health:
We may disclose your protected health information for public
health activities and purposes to a public health authority
that is permitted by law to collect or receive the
information. The disclosure will be made for the purpose of
controlling disease, injury or disability. Additionally, we
may disclose your protected health information, if
authorized by law, to a person who may have been exposed to
a communicable disease or may otherwise be at risk of
contracting or spreading the disease or condition.
We may disclose
protected health information to a health oversight agency
for activities authorized by law, such as audits,
investigations, and inspections. Oversight agencies seeking
this information include government agencies that oversee
the health care system, government benefit programs, other
government regulatory programs and civil rights laws.
Abuse or
Neglect: We may disclose
your protected health information to a public health
authority that is authorized by law to receive reports of
child abuse or neglect. In addition, we may disclose your
protected health information if we believe that you have
been a victim of abuse, neglect or domestic violence to the
governmental entity or agency authorized to receive such
information. In this case, the disclosure will be made
consistent with the requirements of applicable federal and
state laws.
Legal
Proceedings: We may
disclose protected health information in the course of any
judicial or administrative proceeding, in response to an
order of a court or administrative tribunal (to the extent
such disclosure is expressly authorized), in certain
conditions in response to a subpoena, discovery request or
other lawful process.
Law
Enforcement: We may also disclose protected health
information, so long as applicable legal requirements are
met, for law enforcement purposes. These law enforcement
purposes include (1) legal processes and otherwise required
by law, (2) limited information requests for identification
and location purposes, (3) pertaining to victims of a crime,
(4) suspicion that death has occurred as a result of
criminal conduct, (5) in the event that a crime occurs on
the premises of the practice, and (6) medical emergency (not
on the Practice’s premises) and it is likely that a crime
has occurred.
Military
Activity and National Security:
When the appropriate conditions apply, we may disclose, to
military authorities, protected health information of
individuals who are Armed Forces personnel. We may also
disclose your protected health information to authorized
federal officials for conducting national security and
intelligence activities including for the provision of
protective services to the President or others legally
authorized.
Your Rights
Your rights with
respect to your protected health information and how you may
exercise those rights are outlined below.
You
have a right to obtain a copy and/or inspect your health
information: Health
information includes treatment records, billing records and
any other records used by us to make decision about your
treatment. You may obtain a form from our office to request
access.
You
have a right to request a restriction on the use and
disclosure of your protected health information:
You may ask us not to use or disclose
some part of your protected health information for the
purposes of treatment, payment or operations. You may also
request that we not disclose some part of your information
to family and others who may be involved in your care or for
notification purposes as otherwise described in this Notice.
We are not required to agree to the restrictions but if we
do, we are obligated to abide by the agreement except in
cases of emergency. You may request a restriction by sending
your request in writing to our Privacy Contact.
You
have a right to request to receive confidential
communications by alternative means or at an alternative
location. We will
accommodate reasonable requests. We may also condition this
accommodation by asking you for information as to how
payment will be handled or specification of an alternative
address or other method of contact. We will not request an
explanation from you as to the basis for the request. Please
make this request in writing to our Privacy Contact.
You may have
the right to request an amendment to your protected health
information. You may request that we amend protected
health information about you. Your request must be in
writing with an explanation as to why the information should
be amended. In certain cases, we may deny your request for
an amendment. If we deny your request for amendment, you
have the right to file a statement of disagreement with us.
We may prepare a rebuttal to your statement and will provide
you with a copy of any such rebuttal.
You have the
right to receive an accounting of certain disclosures we
have made, if any, of your protected health information.
This right applies to disclosures made by our Business
Associates or us. It excludes disclosures for treatment,
payment or healthcare operations as described in this Notice
of Privacy Practices, to you, to family members or friends
involved in your care, for notification purposes or as a
result of an authorization signed by you. You have the right
to receive specific information regarding these disclosures
that occurred after April 14, 2003 for up to the previous 6
years. You may request a shorter timeframe. The right to
receive this information is subject to certain exceptions,
restrictions and limitations.
You have the
right to obtain a paper copy of this notice from us,
upon request, even if you have agreed to accept this notice
electronically.
_______________________________________________________________________
Questions and Complaints
If you have any
questions, concerns or want more information about our
privacy practices please contact us using the information
below.
If you are
concerned that we may have violated your privacy rights or
you disagree with a decision we have made regarding your
access to your health information or any other request you
have made in the exercise of your rights, you may send your
complaint to us using the information below. You may also
submit a written complaint to the Secretary of Health and
Human Services. Contact us for the address of the Department
of Health and Human Services.
We support your
right to the privacy of your health information and we will
not retaliate against you in any way for filing a complaint.
This notice was
published and becomes effective on January 1, 2003.
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Contact
Office:
Phone (704) 377-3687
Fax
(704) 377-9790
Address:
411
Billingsley Rd.
Ste.
106
Charlotte, NC 28211
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Contact Office:
Phone (704) 547-8438
Fax
(704) 547-9323
Address:
10320 Mallard Creek Rd.
Ste.
150
Charlotte, NC 28262
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